Last updated: June 10, 2026
These Terms of Service ("Terms") govern your access to and use of the Kris Amerikos website at krisamerikos.com, together with the courses, programs, memberships, lessons, content, communities, and related services offered through it (collectively, the "Services"). The Services are owned and operated by Amerikos LLC ("Kris Amerikos," "we," "us," or "our").
By creating an account, purchasing a product or program, or otherwise using the Services, you agree to these Terms, our Privacy Policy, our Data Protection page, and our Disclaimer, all of which are incorporated by reference. If you do not agree, do not use the Services.
These Terms contain a binding arbitration provision and a class-action waiver (see "Dispute Resolution") that affect your legal rights.
1. About the Services and Our Role
Kris Amerikos is an online English-language learning brand. Through the Services we offer products that may include, without limitation:
- English-Everyday — an online English program with daily live, face-to-face speaking lessons, a 24/7 live room, group chat, and a community news feed;
- Level Up Mastermind — a coaching/mastermind program with scheduled group calls, spotlight and theory sessions, a private community, and a members' workspace;
- Individual (1:1) private lessons — personalized lessons booked with a teacher;
- Self-study resources — recorded video lessons, courseware, and exam-preparation materials (for example, materials oriented toward IELTS or TOEFL preparation, or business English); and
- Other courses, group classes, intensives, events, and memberships we may offer from time to time.
Live lessons and certain features are delivered through our learning platform (operated under our English-Everyday brand) and through third-party providers such as our website/checkout host (Kajabi), our payment processors, and our video/meeting providers. Where a feature is provided by a third party, that third party's own terms may also apply.
We provide the lessons, content, and programs ourselves or through teachers engaged by us. Except where we expressly state that a service is provided by an independent third party, we are the provider of the Services described above.
2. Eligibility — Adults Only (18+)
The Services, including all live lessons, are intended solely for adults. You must be at least 18 years old to register for, purchase, attend, or otherwise use the Services. Because live lessons are recorded (see "Lessons and Recording"), we do not permit anyone under 18 to create an account or participate, with or without the consent of a parent or legal guardian.
By creating an account or using the Services, you represent and warrant that you are 18 years of age or older and that all registration information you provide is accurate. We may, at our discretion, request government-issued proof of age and may refuse, suspend, or terminate any account. If we learn that a user is under 18, we will close the account and delete the associated personal information except where retention is required for legal, safety, dispute-resolution, or recordkeeping purposes. If you believe a user is under 18, please notify us at [email protected].
You are responsible for keeping your credentials secure and for all activity under your account. You may not impersonate others or create accounts by automated means.
3. Accounts and One User Per Account
Each account and each purchase is for a single named user for personal, non-commercial use only. Sharing an account, login credentials, or purchased access with any other person is prohibited and is treated as unauthorized use and an infringement of our intellectual property. If more than one person uses an account, we may suspend or permanently terminate access without refund.
4. Payments, Subscriptions, and Auto-Renewal
Prices and payment terms are presented at checkout. Purchases are processed by our checkout host and payment processors (for example, Kajabi Payments, Stripe, and/or PayPal). By purchasing, you authorize us and our payment processors to charge your selected payment method for the price, plus all applicable taxes and fees.
We offer one-time purchases, payment plans, and recurring subscriptions and memberships.
Automatic renewal. If you purchase a subscription, membership, or other recurring plan, it will automatically renew at the then-current price and billing interval disclosed at the time of purchase, until you cancel. Before you are charged, we disclose the renewal frequency, amount, and how to cancel, and you provide affirmative consent to these auto-renewal terms. We will send renewal or price-change reminders where required by law.
Payment plans. If you enroll in a payment plan, you remain responsible for all scheduled installments for the full program term even if you stop using the Services, except where applicable law provides otherwise.
Failed payments. If a payment is declined, we may suspend or disable access to premium materials until the balance is resolved. We will make reasonable attempts to contact you to restore access once payment is completed.
5. Refunds and Cancellations
General policy. Except as required by applicable law, as expressly stated at the point of sale, or under a specific written guarantee published for a program, all sales are final and fees are non-refundable. Digital content, course access, community access, live-lesson access, recordings, and related Services are considered delivered once access is granted.
What we do not refund. Without limiting the foregoing, we do not provide refunds for: change of mind or buyer's remorse; failure to use, attend, log in to, or complete programs or lessons; dissatisfaction with results or expectations; scheduling conflicts, time-zone issues, or availability; technical issues originating from your device, internet connection, or third-party software; sharing accounts or violating the one-user-per-account rule; suspension or termination for breach of these Terms; abuse of chargebacks; or partial use during an active membership, subscription, or payment-plan term.
Subscriptions and memberships. You may cancel at any time through your account or by contacting [email protected]. Cancellation stops future billing and takes effect at the end of the current paid period unless the law requires otherwise. Fees already paid for the current billing period are non-refundable.
Payment plans. If you enroll in a payment plan, you are obligated to pay all scheduled installments through the end of the program term even if you stop using the Services. Installments already paid are non-refundable, except where applicable law provides otherwise.
Billing errors and failed delivery. If you believe you were charged in error, were double-charged, or did not receive access to a paid Service, contact us at [email protected] within fourteen (14) days of the charge. We will investigate in good faith. Confirmed billing errors and verified failures to deliver paid access will be corrected with a refund or credit at our discretion. This is the sole remedy we provide for billing disputes outside statutory rights.
Statutory rights preserved. Nothing in this section limits any non-waivable consumer rights you may have under applicable law, including statutory cancellation or "cooling-off" / withdrawal rights for consumers in the EEA, the UK, and certain U.S. states, and your right to dispute unauthorized or incorrect charges with your payment provider.
Digital content and immediate access. Where required by law, before purchase we inform you of your right of withdrawal and, where permitted, obtain your express consent to immediate delivery of digital content or commencement of live services and your acknowledgment that you may lose your withdrawal right once delivery begins. By completing your purchase where such a confirmation is presented, you provide that consent and acknowledgment to the maximum extent permitted by law.
Chargebacks. Before initiating a chargeback or payment dispute with your bank or card issuer, you agree to contact us first at [email protected] and allow ten (10) business days to respond. Submitting a chargeback for a valid charge you authorized, or without first contacting us, may result in immediate suspension or termination of your access, forfeiture of any refund eligibility, and collection action where permitted by law.
Program-specific guarantees. Where we publish a written guarantee for a specific program (for example, a learning guarantee or growth-accelerator guarantee), it applies only on the terms, conditions, eligibility requirements, and action steps published for that program at the time of purchase. No other guarantee, oral statement, or marketing claim creates an obligation beyond those published terms.
6. Learning Guarantee
Where we offer a specific written guarantee for a program (for example, a stated growth-accelerator or "study free until you complete" guarantee), that guarantee applies only on the terms, conditions, eligibility requirements, and completion criteria published for that program at the time of your purchase. A guarantee of continued access or extended study is not a guarantee of any particular learning outcome, score, fluency level, or other result. See our Disclaimer.
7. Lessons and Recording
Live lessons (group and 1:1) may be recorded (audio and video), and we may generate transcripts and retain in-meeting chat, as described in our Privacy Policy. Recording and meeting features may be provided through our video infrastructure and, where used, third-party video providers.
Consent to recording. Many jurisdictions, including the State of Florida, require the consent of all parties before a communication may be recorded. Where a lesson is recorded, you must consent to being recorded in order to join. If you do not consent, you will not be admitted to the session; the lesson continues and is recorded for the participants who consented. You confirm you are 18 or older when you consent. You may withdraw consent at any time, which removes you from the session. We record and log each participant's consent (including the consent wording, the time, and an irreversible hash of the originating IP address).
You may not record, copy, download, screen-capture, redistribute, or publicly share any lesson, recording, or content without our prior written authorization and any required consent of other participants.
8. Your Content and Conduct in the Community
You retain ownership of content you submit (messages, posts, profile information, and materials) ("Your Content"). You grant Amerikos LLC a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, transmit, and adapt Your Content solely to operate, provide, secure, and improve the Services and to enforce our terms. This license ends when Your Content or your account is deleted, except for content others have shared, content we must retain to comply with law, and backups kept for a limited period. You represent that you own or have the rights to Your Content and that it does not violate law or infringe the rights of others.
Our programs include access to online communities (such as live rooms, group chats, and news feeds). To keep these spaces valuable and safe, you agree not to:
- harass, threaten, defame, bully, or abuse other members, teachers, or staff, or engage in racist, sexist, vulgar, or discriminatory conduct;
- solicit or exchange personal contact details or social-media profiles, self-promote, advertise, spam, or post links to other websites (except genuinely useful English-study resources);
- record, copy, or redistribute lessons, recordings, or content without authorization or required consent;
- upload malware, attempt unauthorized access, scrape, or disrupt the Services; or
- use the Services for any unlawful, deceptive, or harmful purpose.
We and our teachers and contractors may remove content or remove any member from a lesson, community, or the Services at any time, with or without notice, to protect members and the integrity of the Services.
9. Intellectual Property
The Services, including our software, design, course materials, recordings, videos, methods (including the "Level Up" method), trademarks, and other content we provide, are owned by Amerikos LLC or our licensors and are protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services and materials for your own personal, non-commercial learning while your purchase or membership is active. You may not copy, modify, distribute, sell, sublicense, publicly perform, reverse engineer, or create derivative works from the Services or materials except as permitted by law or with our written consent.
10. Third-Party Services
The Services integrate third-party providers, which may include our website/checkout host (Kajabi), payment processors (such as Stripe and PayPal), video and meeting providers, Google services (such as Calendar and Sign-In), and cloud hosting and storage providers. Your use of those features may be subject to the third party's own terms and privacy practices. We are not responsible for third-party services we do not control.
11. Copyright and DMCA
We respect intellectual-property rights and respond to notices of alleged infringement under the Digital Millennium Copyright Act ("DMCA"). If you believe content on the Services infringes your copyright, send a notice with the information required by 17 U.S.C. § 512(c)(3) to our designated agent:
Copyright Agent
Amerikos LLC
107 N 11th St #551, Tampa, FL 33602, USA
Email: [email protected]
U.S. Copyright Office DMCA Designated Agent Registration No. DMCA-1073856
We may remove infringing content and terminate repeat infringers in appropriate circumstances. You may submit a counter-notice as permitted by the DMCA.
12. Disclaimers
THE SERVICES AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY LEARNING OUTCOME, FLUENCY LEVEL, OR TEST RESULT WILL BE ACHIEVED. See our Disclaimer. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, AMERIKOS LLC AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR USD 100. Nothing in these Terms limits liability that cannot be limited under applicable law, including for fraud, gross negligence, or non-waivable consumer rights.
14. Indemnification
You agree to indemnify and hold harmless Amerikos LLC and its affiliates, officers, contractors, and employees from claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your breach of these Terms, Your Content, or your misuse of the Services, except to the extent caused by our own wrongdoing.
15. Suspension and Termination
We may suspend or terminate your access to the Services, with or without notice, if you violate these Terms or applicable law, or to protect users or the Services. You may stop using the Services at any time. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.
16. Export Controls and Sanctions
You represent that you are not located in, and are not a national of or controlled by, any country or person subject to U.S. sanctions or export restrictions, and that you will not use the Services in violation of U.S. export-control or sanctions laws. We may suspend or terminate access, without refund, to comply with these laws.
17. Dispute Resolution; Arbitration; Class Waiver
Please read this section carefully. Except where prohibited by law, you and Amerikos LLC agree to resolve disputes through binding individual arbitration rather than in court, except that either party may bring claims in small-claims court and either party may seek injunctive relief for intellectual-property or unauthorized-access claims.
Class-action waiver. To the extent permitted by law, disputes will be resolved only on an individual basis, and you and Amerikos LLC waive the right to participate in a class, collective, or representative action.
Opt-out. You may opt out of this arbitration agreement by sending written notice to [email protected] within 30 days of first accepting these Terms.
Governing law. These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules, and arbitration or permitted court actions will take place in Florida, United States. If you are a consumer residing in the EEA, the UK, or another jurisdiction with mandatory consumer-protection laws, you retain the protections and venue rights granted by the mandatory law of your place of residence, and nothing in this section overrides those rights.
18. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will provide notice through the Services or by other means and update the "Last updated" date above. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.
19. General
These Terms, together with the documents referenced above, are the entire agreement between you and Amerikos LLC regarding the Services. If any provision is held unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control.
Contact Us
Amerikos LLC
Email: [email protected]
Mailing address: 107 N 11th St #551, Tampa, FL 33602, USA